by Brenda Tassava, CVPM, CVJ If there's one thing that any veterinary practice can focus on in order to improve, it's to grow your veterinary leader. With Gallup's most recent State of the American Workplace report showing that while 30% of employees are actively committed to doing a good job, the remaining workers are either punching the clock and biding their … [Read more...]
About Brenda Tassava
The Top 5 Things Your Website Home Page NEEDS
by Kelly Gordon, Web Developer Are you thinking about revamping your veterinary practice’s online presence? Whether you’re the owner, practice manager, or just that lucky person who has been chosen to head up this project, this guide to having a client-focused home page is for you. To be successful you have no choice; you must have an online presence. Ask yourself these … [Read more...]
Women in Veterinary Medicine: Searching for Boundaries
by Brenda Tassava, CVPM, CVJ What is the biggest challenge that women in veterinary medicine face today? That's the question I posed earlier this week at the first Women in Veterinary Medicine roundtable dinner discussion, in Indianapolis. As the facilitator, I had prepared 8 prompts, but only had to ask that single question to get the ball rolling. An intimate group of … [Read more...]
Social Media for Small Business 101: Connecting Pays Big
by Brenda Tassava You can always find me rooting for the underdog, or the "little guy". That's probably why I enjoy social media for small business owners so much. Faced with small budgets and squeezed by growing competition, it's more challenging than ever to get noticed in today's world. That's where I believe social media comes into play. The HTC team has been trekking … [Read more...]
HTC’s Client Service Crossword Puzzle
Looking for a fun way to enhance the client service training and continued learning at your veterinary practice? Give your team a copy of our FUN crossword puzzle! … [Read more...]
